The Original CZ Forum

GENERAL => General Firearms Discussion => Topic started by: mrcabinet on September 11, 2021, 09:36:20 AM

Title: Why oh why...
Post by: mrcabinet on September 11, 2021, 09:36:20 AM
Did I place an order with Optics Planet again? A moment of weakness brought on by a low price and free shipping, I guess. I placed my order at 8:00 pm Wednesday. At 10:00 am Thursday morning I came across a better item at a lower price on fleabay, so I ordered it. I then called OP to cancel my order, but was told that it had already been shipped, so I couldn't cancel - only return it, on my dime, after receiving it. And they are notorious for taking weeks to apply the credit back.

As of this morning, USPS says they're still waiting for the package. Live and learn. Then forget. Then live and learn again.....
Title: Re: Why oh why...
Post by: radagast on September 11, 2021, 10:34:40 AM
Have never dealt with Optics Planet, but will take note !
     Just ordered from Midway though, and was shocked. Had to supply NJ FID# for ammo and expected a delay. Got confirmation within half an hour, and notice from UPS that it was processed within an hour. Still expect snags, but  pleasantly surprised so far.
Title: Re: Why oh why...
Post by: Grendel on September 11, 2021, 11:12:21 AM
Fiends don't let friends shop at optics planet.
Title: Re: Why oh why...
Post by: SI VIS PACEM PARRABELLUM on September 11, 2021, 12:25:11 PM
Bought a few things from Optics Planet many years ago and while I had no issue at the time I just wasn't impressed with their service overall. They seemed really slow to get things out the door unlike Midway who seems to ship things at warp speed most of the time. I started buying from Midway 30 years ago and I can't say I've ever had a problem with them.
Placed a Midway order 2 days ago and as of this morning it's at the UPS hub in Canton, Ohio so I'll have it Monday afternoon.
Title: Re: Why oh why...
Post by: mrcabinet on September 11, 2021, 12:44:53 PM
My experience with them has run about 50/50. I should have known better.
Title: Re: Why oh why...
Post by: MeatAxe on September 11, 2021, 02:35:36 PM
Optics planet sucks. I don’t trade with them, ever anymore. They’re in enemy territory (IL) so they won’t sell any magazines over 10 rounds (even though all their products are drop shipped from the manufacturer), which is another reason to hate those POSs. Also, they’ll happily fill your cart with out of stock items and still charge your card - you may wait months for those parts to come in, if they ever arrive. Bastards!
Title: Re: Why oh why...
Post by: mrcabinet on September 11, 2021, 03:28:11 PM
Definitely the last time for me. I swear it! If I ever get tempted to order from them again, I'll post on here first so you guys can talk me down.
Title: Re: Why oh why...
Post by: Gunnerdad80 on September 11, 2021, 03:33:16 PM
Fiends don't let friends shop at optics planet.
Agreed
Title: Re: Why oh why...
Post by: Gunnerdad80 on September 11, 2021, 03:35:06 PM
Optics planet sucks.

Facts. I came close to ordering a mag from them the other day. Then I remembered my level of loathing for them…
Title: Re: Why oh why...
Post by: armoredman on September 13, 2021, 12:02:29 AM
I had a HIDEOUS experience with Optics Planet some years back, and will never deal with them again.
Title: Re: Why oh why...
Post by: YRlord56 on September 13, 2021, 08:41:11 AM
To buy from an online store brings 50/100 customer service, you don't know what you'd get.
Title: Re: Why oh why...
Post by: mrcabinet on September 16, 2021, 08:20:29 AM
So this morning, eight days after placing the order, USPS is still awaiting the item. And this is the item they said had shipped on the 9th......
Title: Re: Why oh why...
Post by: SI VIS PACEM PARRABELLUM on September 16, 2021, 06:46:01 PM
Somehow I think I'd dispute the charge with my CC company and tell Optics Planet to stuff it. You don't want it and won't pay for it.
Title: Re: Why oh why...
Post by: MadDuner on September 17, 2021, 07:10:44 AM
My experiences with Optics Planet before Covid hit were all satisfactory. 

My experiences since Covid hit have been all negative.   
It’s my understanding that their business model is taking the order - and then ordering from their supplier to have the item drop-shipped.  The suppliers do not actually have the items in stock either.  So you wait for an indefinite length of time with zero communication while wondering when or if you will get what you ordered.

I most likely will never order from Optics Planet again.
Title: Re: Why oh why...
Post by: eastman on September 17, 2021, 07:03:14 PM
It is too bad, since they used to be a really good company to deal with. Maybe when they were small, they just cared more. Bought my first DSLR from them back in 2004.
Title: Re: Why oh why...
Post by: mrcabinet on September 26, 2021, 10:08:12 AM
Well, it took 13 days, but I finally got the package from OP. In all fairness, probably half of that time was the fault of USPS. Good Lord they've gotten worse than I ever could have imagined. It just took 24 days to get a small package from Ruger in Arizona to Alabama.

Funny thing is that it only took 2 days, via UPS ground, to get the package back to OP.
Title: Re: Why oh why...
Post by: Gunnerdad80 on September 26, 2021, 04:21:31 PM
Well, it took 13 days, but I finally got the package from OP. In all fairness, probably half of that time was the fault of USPS. Good Lord they've gotten worse than I ever could have imagined. It just took 24 days to get a small package from Ruger in Arizona to Alabama.

Funny thing is that it only took 2 days, via UPS ground, to get the package back to OP.

Yeah they aren’t very good at delivering packages but they sure came through with the assist for the last election… >:(  ;D :-X
Title: Re: Why oh why...
Post by: SI VIS PACEM PARRABELLUM on September 27, 2021, 05:22:44 AM
Well, it took 13 days, but I finally got the package from OP. In all fairness, probably half of that time was the fault of USPS. Good Lord they've gotten worse than I ever could have imagined. It just took 24 days to get a small package from Ruger in Arizona to Alabama.

Funny thing is that it only took 2 days, via UPS ground, to get the package back to OP.

Yeah they aren’t very good at delivering packages but they sure came through with the assist for the last election… >:(  ;D :-X
They have already delivered the ballots for the next election much ahead of schedule. They can be very efficient when need be.
Title: Re: Why oh why...
Post by: MeatAxe on September 27, 2021, 08:56:04 AM
Well, it took 13 days, but I finally got the package from OP. In all fairness, probably half of that time was the fault of USPS. Good Lord they've gotten worse than I ever could have imagined. It just took 24 days to get a small package from Ruger in Arizona to Alabama.

Funny thing is that it only took 2 days, via UPS ground, to get the package back to OP.

Yeah they aren’t very good at delivering packages but they sure came through with the assist for the last election… >:(  ;D :-X
They have already delivered the ballots for the next election much ahead of schedule. They can be very efficient when need be.

Oh, well those votes have already been tabulated for the next election cycle, just waiting for release at the appropriate time  — pay no attention to the man behind the curtain!
Title: Re: Why oh why...
Post by: Riddid on October 24, 2021, 01:05:31 PM
My friend gave Optics Planet benefit of doubt early this year but yet they flopped. i wonder why the service they are rendering became bad all of a sudden. That's strange