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CZ PISTOL CLUBS => CZ SP-01 and variants => Topic started by: RandyP on March 30, 2009, 05:03:05 PM

Title: SP-01 headed back for some warranty work
Post by: RandyP on March 30, 2009, 05:03:05 PM

There is a finish issue on my new Tactical. In fairness it was there when I bought it and I had already pre-cleared that the good folks back at KC,KS would make thing right under new pistol warranty.

But just for info purposes, here it what it looked like :

(http://i124.photobucket.com/albums/p27/chicagorandy/cz%20warranty/cz02.jpg)

(http://i124.photobucket.com/albums/p27/chicagorandy/cz%20warranty/cz01.jpg)

It appears to me like there was a blob of gunk of the frame when they applied the finish coat. Needless to say the QC folks in the Czech Republic probably should have caught this before it made it into the supply chain.

Air Freight should have it there by tomorrow morning (and for $45 of my cash money they sure better- LOL ) and then the countdown for service time will begin. Here's hoping it won't take too long. The tech I spoke with said it was possible they might just simply replace the frame with a new one. We shall see.

Title: Re: SP-01 headed back for some warranty work
Post by: ResOps on March 30, 2009, 05:16:29 PM

Obviously off the Friday 4-12 shift or the Sunday 12 midnight till 8am shift ;p

Title: Re: SP-01 headed back for some warranty work
Post by: natgas on March 30, 2009, 06:14:04 PM

bubble time! Glad you're getting it taken care of

Title: Re: SP-01 headed back for some warranty work
Post by: RandyP on March 30, 2009, 10:03:42 PM

I had been ogling this particular SP01 at my LGS for many months. Everyone else saw the flaw and took a pass on the purchase so there it sat on the shelf till last month when it came home with me. I don't know what the deformity is other than it is as hard as a rock and does not alter the excellent handling and accuracy of this pistol.

Title: Re: SP-01 headed back for some warranty work
Post by: RandyP on March 31, 2009, 11:01:04 AM

YAY! The pistol was delivered to the mothership in Kansas about a 1/2 hour ago......can you tell I am NOT comfortable trusting my firearms to a common carrier?  ;D

Title: Re: SP-01 headed back for some warranty work
Post by: pitbull on April 02, 2009, 11:50:29 PM

RandyP I hope your LGS reimburses you for the $45.00 it cost you to send your SP-01 back to CZ-USA. The bubble looks almost like a rust bubble. What was the manufacturing year for your SP-01? I'm glad that CZ is taking care of the problem for you.

Title: Re: SP-01 headed back for some warranty work
Post by: mountaincoulee on April 03, 2009, 01:24:32 AM

Randy, the polycoat finish on your gun near the blister almost looks like it was brushed on.

Title: Re: SP-01 headed back for some warranty work
Post by: RandyP on April 03, 2009, 09:19:01 AM

Don't have the manufacture year handy here at work.

I can't say if the streaks are in the finish or are just the way the camera may have caught an oil film I didn't fully wipe off?

Either way, yes to me it looks like they applied the finish over a blob of some contaminant, rust, clump of dirt?

Title: Re: SP-01 headed back for some warranty work
Post by: RandyP on April 06, 2009, 03:51:57 PM

I am more than delighted to report back that a package arrived here at work this afternoon containing a brand spanking new 2009 SP-01 Tactical as the warranty replacement for my finish issue.

Now THAT my friends is amazing and fantastic customer service! CZ rules!

 

Title: Re: SP-01 headed back for some warranty work
Post by: RandyP on April 12, 2009, 09:15:06 PM

To put the satisfying ending on my tale, I had the new pistol out at the range yesterday morning. 200 rounds of my reloads were easily digested without a hiccup. Then the Kadet adapter was installed (it fits even better on this pistol) and 150 rounds of Federal copper clad bulk .22LR went sailing down range.

Happy is as happy does. I do like this handgun.