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Author Topic: CZ USA customer service?  (Read 4287 times)

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Offline Catfishmoon

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Re: CZ USA customer service?
« Reply #15 on: April 22, 2023, 06:25:07 PM »
I recently had outstanding customer service from CZ. I had a P10-F that was over a year old and sustained damage that was in no way related to or covered by the warranty. But I sent an email inquiring if they may be able to help and they went above and beyond in their response.
A big thank you from me to CZ...
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Offline bonj

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Re: CZ USA customer service?
« Reply #16 on: April 22, 2023, 07:10:04 PM »
Excellent! More outstanding customer service from CZ! Which is one of the reasons I buy CZ's.
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Offline ColoradoNick

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Re: CZ USA customer service?
« Reply #17 on: April 22, 2023, 11:14:47 PM »
Great to hear! They received my P10 yesterday according to tracking
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Offline armoredman

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Re: CZ USA customer service?
« Reply #18 on: May 03, 2023, 10:49:46 PM »
Good! It will be quickly - I have never had an issue with CZ customer service.
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Offline ColoradoNick

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Re: CZ USA customer service?
« Reply #19 on: May 15, 2023, 05:53:08 PM »
I think it went to Kansas? Bad news is the gun has been fixed and ready to ship back to me since last Monday the 8th. They still haven't shipped it because they're "short staffed" when I called today. Hopefully it will ship Wednesday.
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Offline alp3367

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Re: CZ USA customer service?
« Reply #20 on: May 16, 2023, 10:29:24 AM »
Quote from: ColoradoNick on May 15, 2023, 05:53:08 PM
I think it went to Kansas?

 Yes, all the CZ-USA warranty stuff is done in KCK.
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Offline Wobbly

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Re: CZ USA customer service?
« Reply #21 on: May 16, 2023, 04:08:19 PM »
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Offline RSR

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Re: CZ USA customer service?
« Reply #22 on: May 17, 2023, 05:25:54 AM »
Quote from: alp3367 on May 16, 2023, 10:29:24 AM
Quote from: ColoradoNick on May 15, 2023, 05:53:08 PM
I think it went to Kansas?

 Yes, all the CZ-USA warranty stuff is done in KCK.

Glad to hear that's still the case.
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cavelux

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Re: CZ USA customer service?
« Reply #23 on: May 18, 2023, 05:35:20 PM »
have you spoken to CZ customer services
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Offline ColoradoNick

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Re: CZ USA customer service?
« Reply #24 on: May 20, 2023, 07:59:59 PM »
Yes that’s how I found out what I posted above. I finally got the gun Thursday. Good news is the trigger is fixed! Haven’t gotten a chance to shoot it yet though.
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