P10C slide hanging up

[cqctt321]

First CZ. Purchased a P10 with serial number C214###. The slide is hanging up on the slide release spring. Since it was purchased from a individual and the only mod was a grip stipple, would this still be a warranty issue? If not is there a fix?

[cly527]

Do you have the sales receipt. I believe it's a required part of the warranty process.

[cqctt321]

NO. I purchased from a individual

[cly527]

The owners manual that comes with the gun has a section that mentions the receipt requirement. However it never hurts to contact CZ and see if something can be worked out. Give their customer support a chance to respond before eliminating it as an option.

[adrian]

     Hiya cq and thx for the thread. Good suggestion from the operator about asking the original owner for the sales receipt when purchasing. Its easy enough to request if you also know the store it was purchased at and their name,to get a copy.
     I'd suggest a call to cz-usa 1800 955-4486 ,parts is ext 4701, warranty is ext 4706. I'd ask the person answering the phone if you can speak to a cz gunsmith and let that conversation give ya direction. Cheers, be well.

[cqctt321]

I just called. They said send it in and they will perform all the updates. Thanks for the advise. Much appreciated.

[cly527]

Great! Keep us posted om the progress. I imagine there are at least a few others in the same situation.

[SI VIS PACEM PARRABELLUM]

I just called. They said send it in and they will perform all the updates. Thanks for the advise. Much appreciated.

CZ is very good about performing warranty work on guns that were previously owned. The sales receipt clause is a standard disclaimer that everyone uses.
They will take care of it for you.

[SI VIS PACEM PARRABELLUM]

   Its easy enough to request if you also know the store it was purchased at and their name,to get a copy.
     

There is no FFL PERIOD who is going to provide a sales receipt to you for ANY product that YOU did not PERSONALLY purchase from them.

[armoredman]

I'm with SI on that one - the receipt is to original customer only. CZ will take care of you, let us know how it goes, please? Good luck and welcome to the P-10 addiction!