If you dont follow the thread on Arfcom, I'll post my most recent updates here.
I posted on the Cz-USA Facebook page then sent the same message to the Cz-Usa warranty email and CZUB's contact us form. This is what I posted:
This month marks the one year anniversary of the beginning of my FTE malfunctions with my 7.62x39 Bren 2. Since then my first Bren 2 went back to your facility 3 times.
The first two times it was sent back to me with the remarks that it was caused by lacquer coated ammo and that the weapon was too dirty. Every time it came back it would malfunction on the very next range session and would go back to your facility.
After the third trip back, many more cases had been reported and CZ finally began to take the reports seriously. This resulted in CZ sending me a replacement 7.62x39 Bren 2. Unfortunately, this pistol had the very same issues my first Bren had.
I tried to troubleshoot this firearm as well, with no success. My biggest finding was that the ejector spring channel was clogged with metal shavings causing the plunger to bind. Not only that, my ejector spring was kinked. Unfortunately this gun is still waiting a fix from CZ.
My question to you is this: how much longer must we wait for you to fix your product? One year of waiting is not only absolutely ridiculous, it is borderline negligent on your end. It would be different if you would keep us in the loop, let us know what is going on. The last time I posted on your Facebook accout was months ago, and you stated the team from CZ had flown to the states to test ammo available here in the US. Nothing since then has been mentioned.
CZub replied first:
Hello Tfdarchos,
Thank you for reaching out.
We are sorry you are experiencing troubles with your rifle. We are fully aware of the problem with BREN 2 rifles of this caliber and we have been analyzing the problems with utmost thoroughness.
I have checked the current status with the responsible management internally in CZ. We will release an official statement on this topic soon with instructions for our customers and all the necessary information.
Let us apologize for the delay with the resolution of this problem, we will do our best to avoid such situations in the future.
S pozdravem / Kind regards
*****
Marketing Specialist
Later that day CZ USA replied with this:
Tfdarchos,
I am very sorry for the current situation and completely understand your frustration. Believe me when I say we are just as frustrated as you. There are a lot of factors that have hindered the factory’s progress on a solution. Traveling from the Czech Republic to the states for testing has proved challenging as is finding many different brands of ammunition to test with.
A Czech team from the factory has been here several times now and they believe the most recent visit was successful. Please understand that while we have been working to find a solution we have to be careful about how much information is released in order to limit false reports and misinformation as it gets circulated online.
At this point the factory does believe they have determined the cause and found a solution but it will likely be at least several months before we receive the necessary parts here in the states. At that point we will likely want to do some wider range testing with as many types and brands of ammunition as we can with several different firearms to validate results before releasing the fix to the public. While we understand the situation is frustrating we want to be sure that, when a fix is released, it is indeed a fix and not a temporary solution.
This whole process has taken much longer than any of us would have liked or expected which is why we have offered and are still offering refunds or 5.56 replacements for our customers. I see in your most recent RMA that you do not want a refund or replacement so unfortunately the only thing I can offer is hope that a solution is in the near future. If you have changed your mind please let us know and we can proceed accordingly.
We will keep working as diligently as possible so this issue can be conclusively resolved and I sincerely apologize again on behalf of the entire CZUB/CZ-USA team.
*********
Gunsmith & Technical Support Supervisor