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Author Topic: Returning a Guardian to DW  (Read 2860 times)

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Offline SteveCNJ

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Returning a Guardian to DW
« on: August 18, 2020, 05:03:31 PM »
I received an RMA# and prepaid FedEx label to return my Guardian for service. When I brought it to FedEx and asked about insuring it they said they couldn't alter the label. I'm not sure if DW will provide another label but I'll find out soon. In the absence of insurance would you ship it anyway?

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Offline Rmach

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Re: Returning a Guardian to DW
« Reply #1 on: August 18, 2020, 05:53:48 PM »
I would.
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Offline Heathan

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Re: Returning a Guardian to DW
« Reply #2 on: August 18, 2020, 06:06:02 PM »
Yes. You are covered as it is under DW’s RMA and Shipping!


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Offline SoloScuba

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Re: Returning a Guardian to DW
« Reply #3 on: August 19, 2020, 02:13:30 PM »
Ditto, I ship without insurance most the time because all carriers charge an unreasonable amount for insurance against them losing it!


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Offline SteveCNJ

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Re: Returning a Guardian to DW
« Reply #4 on: August 20, 2020, 09:39:09 AM »
Thanks all. It's shipped.

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