CZ Web Site : Email & Web Store

[globaltjb]

LE site has a password now ?  I tried my customer number and emailing LE sales with no answer since the site is back up. Is there a trick to get in there?

[tomboyjr]

 I'm having the same issue. Phone is always busy, have several emails that I'm waiting for a response.

Funny thing is, last week I got to the order page and ordered a DW, but I cant find a record of it. I'm betting it didnt go thru bleep it.

[tomboyjr]

I just got this email from CZ:

"Thank you for your inquiry regarding our First Responder/Military Sales Program and related issues such as creating a new account, logging into current accounts and placing orders for firearms through the web store.  Hundreds of others are also experiencing those same issues as we work diligently to bring our program back up to 100% operational capacity.  This delay is the result of several issues, including the ongoing extreme demand for firearms, transition to a new software system and changes to the online store.  The new program will include changes to the firearms available on the program list, a modified process to create a new account and the process to place an order.  Our LE/MIL Sales Team watched our program grow to four times its size from two years ago and the changes in software and online ordering procedures threw us for loop – and we appreciate each and every customer who has already purchased through the program, and the ones who are yet to sign up!

 

Currently, the web store application is back up for ordering parts and accessories.  The PMPP package link and order form links are disabled, as we continue to integrate the web store with our new systems.  Our level of frustration is every bit as high as yours and we appreciate your continued patience as we quickly approach the end of 2020.

 

Please check back periodically at the web store - our IT folks continue to assure us it will be back up soon.  If you already sent us your proof of program eligibility you can expect an invitation to participate in the program along with a pricelist and instructions to create an account online.  The 2021 individual purchase program pricelist will be noticeably different from current and past pricelists – it only contains the top 20+ models of our top selling LE/Mil firearms.  For all CZ and Dan Wesson firearms that are not on the 2021 pricelist we encourage you to reach out to a CZ-USA direct LE Dealer to place your order.   

 

For those who already placed or attempted to place orders during the past six months – we will do our best to answer your email inquiries in a timely manner.  If you don’t receive a reply within a week please resend – our spam filter is very tight and many emails never make their way to our in-boxes.

 

Last but not least, 2020 pricing will not be honored for firearms allocated and shipped after 1/1/2021.  We’ve absorbed internal price increases for the past several years but cannot continue the practice.  We will do our absolute best to ship every possible firearm before we cease operations for year-end inventory the week before Christmas.

 

Thanks again for your service, and your continued patience, from all of us at CZ-USA!"


 So, I'm a little disappointed. I recently sold 4 nice 1911's so I could get A DW PM9, AND PM45.  I'll bet they are not on the "Top 20 list".
 Where can I find a CZ-USA authorized LE dealer? I'd like to see what the price would be thru them.

[globaltjb]

I'm glad you received a response, as I didnt.  Its a shame though as it seems the program is drastically shrinking. I wanted to add a 1911 or two as well as a 22 trainer.  20 guns is still generous so I hope the S2 remains as well as the 22 adapter for it.

[Claymore504]

So what I take from that email is the LE/MIL program is not up and running yet and prices will go up next year, so now is the time to order. I guess we can call in an order?

[globaltjb]

So what I take from that email is the LE/MIL program is not up and running yet and prices will go up bext year, so now is the time to order. I guess we can call in an order?

I think thats my next move is to call and try and place an order.

[globaltjb]

cant help but feel like they arent going to accept any more orders this year until the new price list rolls out.  This was the email they sent out earlier today

Thank you for your inquiry regarding our First Responder/Military Sales Program and related issues such as creating a new account, logging into current accounts and placing orders for firearms through the web store.  Hundreds of others are also experiencing those same issues as we work diligently to bring our program back up to 100% operational capacity.  This delay is the result of several issues, including the ongoing extreme demand for firearms, transition to a new software system and changes to the online store.  The new program will include changes to the firearms available on the program list, a modified process to create a new account and the process to place an order.  Our LE/MIL Sales Team watched our program grow to four times its size from two years ago and the changes in software and online ordering procedures threw us for loop – and we appreciate each and every customer who has already purchased through the program, and the ones who are yet to sign up!

 

Currently, the web store application is back up for ordering parts and accessories.  The PMPP package link and order form links are disabled, as we continue to integrate the web store with our new systems.  Our level of frustration is every bit as high as yours and we appreciate your continued patience as we quickly approach the end of 2020.

 

Please check back periodically at the web store - our IT folks continue to assure us it will be back up soon.  If you already sent us your proof of program eligibility you can expect an invitation to participate in the program along with a pricelist and instructions to create an account online.  The 2021 individual purchase program pricelist will be noticeably different from current and past pricelists – it only contains the top 20+ models of our top selling LE/Mil firearms.  For all CZ and Dan Wesson firearms that are not on the 2021 pricelist we encourage you to reach out to a CZ-USA direct LE Dealer to place your order.   

 

For those who already placed or attempted to place orders during the past six months – we will do our best to answer your email inquiries in a timely manner.  If you don’t receive a reply within a week please resend – our spam filter is very tight and many emails never make their way to our in-boxes.

 

Last but not least, 2020 pricing will not be honored for firearms allocated and shipped after 1/1/2021.  We’ve absorbed internal price increases for the past several years but cannot continue the practice.  We will do our absolute best to ship every possible firearm before we cease operations for year-end inventory the week before Christmas.

 

Thanks again for your service, and your continued patience, from all of us at CZ-USA!

 

[M1A4ME]

Doesn't work too well.

After I got my "new" username and password (looks like the old stuff is gone with the old web site/store) I figured I might as well add some other stuff to the P07 DUTY trigger I'll be putting in the P07 9MM.

I select "pistol", then "compact" and it goes to parts.  Then I have to select "pistol" again.  Why twice??  The I select pistol model and then I select pistol part.

For some reason when I select P07 .40 recoil spring it takes me to a P07 9MM spring, time, after time, after time.  Not sure I want a P07 9MM recoil spring for a .40 that kicks quite a bit more than a 9.

Finally, I just went up top to the search bar and typed in recoil spring and hit enter and got a long list of springs (not all were recoil springs but at least there was the correct recoil spring for the .40 S&W P07 listed.

So, I ordered (from that search page) a wide variety of CZ75/85 recoil springs, CZ75 Compact recoils springs, P01 recoil springs and P07 .40 and 9MM recoil springs.  Makes the $9+ dollar shipping charge a little more worth it than just for a trigger alone.

Now I just have to have some patience while waiting on the order.

Yeah, I'll have to remove a little plastic from the inside of the trigger guard at the bottom to clear the slightly longer curved P07 DUTY trigger.  Had to do that when I put one on the P09 .40 a few years back.  Just a few scrapes of the pocket knife perpindicular to the plastic does the trick.

[schutz85C]

I ordered a part and went through holy hell with website lag,obfuscation and other oddities. Finally got 5 in cart and had to reduce to one and do more hoops to finally check out.
This was around November.

[M1A4ME]

Order came in today.

Even though I spent extra time finding the P07 .40 S&W recoil spring assemblies what I got in the mail today is marked P07 9MM recoil spring assemblies.  I wonder if they are the same part?? 

Maybe not as they have different part numbers.  Why have different part numbers if the parts are the same?

P07 .40 S&W recoil spring assembly part number from my invoice - 0711007001

P07 9MM recoil spring assembly from the paperwork in the envelope - 0711-0070-04ND

All the other recoil springs are in two bag with no ID info on them at all.  Clear, unmarked plastic bags.  At least the trigger is easy to ID

I think I got the single 18 lb. CZ75/85 recoil spring figured out.   

Now, two each of the CZ75/85 9MM recoil springs and of the  CZ75 .40 S&W recoil springs.  Problem is, neither pair is marked/identified.  And one set is round coils and the other set is flat coils (like the shorter P01 recoil springs).

Anyone get a new CZ75 lately and know if the new recoil springs are round wire coils or flat wire coils?

I checked the CZ USA website again.  They use the same picture for both calibers and from the angle you can't tell if it's round or flat wire coils anyway.

Thanks for any help. 

Got it!  Walked away, remember my almost new CZ75 .40 I bought last year and got it out of the box to field strip it - flat wire recoil spring.  Now I just need to find another small bag (or take one of the lunch/sandwich bags from under the sink) and separate them for storage - and label them for some day.

[eastman]

I know exactly how you feel. I bought a bunch of vz82/CZ83 pins and springs a year or so ago and just like your order everything was dumped in the same zip bag.

[Hammer Time]

Ordered an optics plate the other day from the CZ webstore, and it's already on the way and should be here Saturday, even with Christmas craziness right now. No complaints.

[gombey]

Anyone able to order using the LE/mil account yet?

[Idaho dreamin]

Any word on the status of the LE/Mil program?  I had previously ordered through the program but had to re-sign up, which I did, and was able to get into their LE/Mil firearms list webpage.  But there is still no ability to order anything direct from CZ-USA as before.  The email I got said they were planning to restart direct LE/Mil sales, but they've been saying that for several months.  What's the status?

[The Principal]

Ordered a small safety spring for my firing pin assembly from the CZ Webstore. Except for shipping cost (2 day FedEx), it was a quick and excellent transaction.