7.62x39 fix??

[tommyguns]

has anyone heard or have a concrete source as to the supposed fix of the over gas issue from CZ? I have seen at a couple different forums that they have a new regulator to fix problem but I tried to e mail CZ and the contact page was down. Hopefully info on the fix and how you can obtain a new regulator.

[Bret]

Yes.  I spoke with them recently.  I was told that the issue is going to be resolved by replacing the gas tubes.  They're different depending on the length.  The guy I spoke with said that I had to send in the rifle to have the gas tube replaced.  When I asked why not just send me the replacement gas tube, he said it's because they want to function test it and for liability reasons.  I told him that mine is a SBR to which he replied that there was an additional ATF form that I'd have to fill out.  I had to go to their website and fill out their RMA request form.  I was then emailed a FedEx call tag, but nothing about the ATF form.  So, I emailed back.  The person who responded said that I didn't have to send my SBR in and they'd just send me the gas tube when it arrives.  I received an email today stating "Changed incident type so that the firearm does not need to be sent in and created a back order to have an updated gas tube sent out to customer as a courtesy.  Once your Item has shipped, you will receive an additional email with tracking information from FedEx within 24hrs."  So, I take this to mean that I'm in the queue waiting for a part.  Go to this page and fill out the warranty repair request.
https://cz-usa.com/support/warranty/

[MeatAxe]

Fortunately, since CZ itself has totally dropped the ball in this regard, HBI took the initiative to create a solution by drilling the proper-sized gas port at position #3 on your very own x39 gas tube and provides a stiffer piston spring. Though I haven’t needed or done it myself, from all reports, this fixes the FTE problem. Only concern is with the shipper losing your gas tube in transit, which, at this point is unobtainium.

https://hbindustries.net/store/shop/cz-bren-2-gas-regulator-service/

[RickLB]

Yes.  I spoke with them recently.  I was told that the issue is going to be resolved by replacing the gas tubes.  They're different depending on the length.  The guy I spoke with said that I had to send in the rifle to have the gas tube replaced.  When I asked why not just send me the replacement gas tube, he said it's because they want to function test it and for liability reasons.  I told him that mine is a SBR to which he replied that there was an additional ATF form that I'd have to fill out.  I had to go to their website and fill out their RMA request form.  I was then emailed a FedEx call tag, but nothing about the ATF form.  So, I emailed back.  The person who responded said that I didn't have to send my SBR in and they'd just send me the gas tube when it arrives.  I received an email today stating "Changed incident type so that the firearm does not need to be sent in and created a back order to have an updated gas tube sent out to customer as a courtesy.  Once your Item has shipped, you will receive an additional email with tracking information from FedEx within 24hrs."  So, I take this to mean that I'm in the queue waiting for a part.  Go to this page and fill out the warranty repair request.
https://cz-usa.com/support/warranty/

.

You ever get your new gas tube?

[Bret]

No.  I figured that I'd give it a couple of months and then call for an update.

[RickLB]

Ok. Thanks

[alex33x]

This is unfortunate, I don't feel like returning my Bren2 back to stock. HBI handguard, charging handle, upgraded spring, ACR Adapter and I had a guy do some work that made the FTE issue better but not fixed entirely. I wish they would just let us get the replacement or buy it. This is extremely inconvenient.

[RickLB]

This is the response I got on 5/31/22

Please note that we are currently out of stock of replacement gas tubes, and due to the ongoing global supply chain issues causing delays with production it is unknown when more will arrive, though they are on order from the factory.
 
However we will process all requests in the order they were received as soon as the parts are available again. You should be contacted by our Customer Service department once this occurs to have your original gas tube sent in for an exchange to be done.
 
If you have any questions regarding this process, please contact our Customer Service department directly at info@cz-usa.com and we will do our best to assist you
 
Lucas Andrus
Gunsmith & Technical Support Supervisor
800-955-4486
lucas@cz-usa.com

[mig1nc]

I would believe that explanation.

At work we are way behind on shipping product. Not firearms, but still....


Sent from my iPhone using Tapatalk Pro

[alex33x]

This is the response I got on 5/31/22

Please note that we are currently out of stock of replacement gas tubes, and due to the ongoing global supply chain issues causing delays with production it is unknown when more will arrive, though they are on order from the factory.
 
However we will process all requests in the order they were received as soon as the parts are available again. You should be contacted by our Customer Service department once this occurs to have your original gas tube sent in for an exchange to be done.
 
If you have any questions regarding this process, please contact our Customer Service department directly at info@cz-usa.com and we will do our best to assist you
 
Lucas Andrus
Gunsmith & Technical Support Supervisor
800-955-4486
lucas@cz-usa.com

So if I understand this correctly, they will send the gas plug without you sending the gun?

[Bret]

That’s what they told me they’d do after initially telling me that I had to send them the gun.

[Bret]

I called today for an update.  They couldn't really give me a when, but did say that they're getting in parts and sending them out.

[MeatAxe]

I called today for an update.  They couldn't really give me a when, but did say that they're getting in parts and sending them out.

Well, that’s become CZ USA’s standard non-answer for everything — to do nothing. “Yes, we’re going to fix such and such (that’s been an ongoing problem for a long, long time) — but we can’t tell you when.” I mean, this screwed up over-gassed x39 “regulator” problem has been going on for what? Four years now? And, as has become the usual, the parts inventory for the Bren 2 is basically non-existent.

Justice delayed is justice denied, because time is of the essence.

[RickLB]

Email I received after asking for an update on 08/24/22

Good morning,
Unfortunately as you may be aware there are still ongoing delays with the global supply chain disruption affecting most companies around the world, including our own.

These parts are still on order and we will hopefully receive a batch from the factory soon. We will be contacting customers as soon as they arrive and I can confirm that you are on the list to be contacted.

Thank you,
Randal Stroud
Technical Support/Gunsmith Rifle Lead
1-800-955-4486

[MeatAxe]

Good morning,

Unfortunately as you may be aware there are still ongoing delays with the global supply chain disruption affecting most companies around the world, including our own.

These parts are still on order and we will hopefully receive a batch from the factory soon. We will be contacting customers as soon as they arrive and I can confirm that you are on the list to be contacted.

Thank you,
Randal Stroud
Technical Support/Gunsmith Rifle Lead
1-800-955-4486

Same old bad news. I wonder how much longer CZ, and so many other companies, are going to trot out the old reliable “Because Covid / supply chain” excuse to cut back on parts and service and jack up prices? Five more years? It’s conceivable. We’re still feeling the effects of the “Because 9/11” excuse in the airline industry as an excuse for generally bad service, packed sardine seating and jacked up fares.

CZ still hasn’t fixed over-gassed gas regulators in the Bren 2 x39 going on 4 years now, which has a pretty simple solution. What was their excuse before Covid? Oh yeah, bad ammo. There were no spare parts then, either.

[Sir you will watch your language on this board !]