It’ll be a long time before I ever buy a CZ product again. Their responses to my emails have been vague and I haven’t received any parts from them .
"People of action use the phone." That was the lesson from my first management class.
Invariably, the slowest or newest employees are saddled with answering the emails, because quite frankly most of the thousands of emails received are mind-numbingly stupid questions like "what time to do you open?" or "how do I order parts?"
Yes, frequently you'll see a job ad that says send your resume to "this email address", and a specific address is given. But don't confuse that to mean that ALL emails are opened, read, or treated as important. Especially with the advent of smart phones. It's far too easy to send a message that's of no more important than a text. (And we won't even talk about the amount of spam a big company receives.)
Yes, some companies will respond, but in no way should that be extrapolated to mean that ALL companies consider ALL emails an important form of communication. Email has no more value to the average small business than junk mail. So maybe, just maybe, it's not the receiver's fault.
Just my 2 cents.