Author Topic: Outstanding CZ Customer Service  (Read 1776 times)

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Offline Gunhand

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Outstanding CZ Customer Service
« on: October 19, 2023, 09:53:05 AM »
 I recently got my approved Form1 for both my 11 and 8 inch CZ Bren 2ms pistols. I ordered the factory stocks for both. For some reason the CZ website took my payment but did not record my order. The very next day i got an email from the Parts department apologising for the error, and requested the details of my order. I replied, and within four days I had my stocks. Kudos to the CZ Parts Department!!!!!!!!

Offline Psyop96

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Re: Outstanding CZ Customer Service
« Reply #1 on: October 20, 2023, 05:49:06 AM »
I recently got my approved Form1 for both my 11 and 8 inch CZ Bren 2ms pistols. I ordered the factory stocks for both. For some reason the CZ website took my payment but did not record my order. The very next day i got an email from the Parts department apologising for the error, and requested the details of my order. I replied, and within four days I had my stocks. Kudos to the CZ Parts Department!!!!!!!!

Well, that makes ONE satisfied CZ Webstore customer / Bren 2 owner…but what about the other 99.999%?
What about the other 98.999%? [emoji6]


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Offline MeatAxe

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Re: Outstanding CZ Customer Service
« Reply #2 on: October 21, 2023, 11:31:53 AM »
I recently got my approved Form1 for both my 11 and 8 inch CZ Bren 2ms pistols. I ordered the factory stocks for both. For some reason the CZ website took my payment but did not record my order. The very next day i got an email from the Parts department apologising for the error, and requested the details of my order. I replied, and within four days I had my stocks. Kudos to the CZ Parts Department!!!!!!!!

Well, that makes ONE satisfied CZ Webstore customer / Bren 2 owner…but what about the other 99.999%?
What about the other 98.999%? [emoji6]


Sent from my iPad using Tapatalk


I’ve been waiting on several Bren 2 parts for years, literally.

Offline Gunhand

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Re: Outstanding CZ Customer Service
« Reply #3 on: October 23, 2023, 09:30:54 AM »
 Obviously I can't speak to that, and that is very poor to say the least.

Offline Wobbly

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Re: Outstanding CZ Customer Service
« Reply #4 on: October 23, 2023, 09:53:05 AM »
Enough of the CZ bashing. Just because one model has had trouble doesn't mean you can't celebrate with the OP.

Please, give it a break.
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