Since it had been over 2 weeks and 3 emails from me since I placed my order, still with no word from CZ USA, I called them up today and was referred to a live chat, which I tried, but was immediately referred back to the phone number. So was put on hold for 20 minutes before getting a cs rep on the line.
Was told that all parts are currently backlogged because the head of parts had “lost” his 5 man crew. When I asked how he “lost” his crew, I was told that they all quit at the same time — but that they’d hired a new 5 man parts crew today.
So, we’ll see how long it takes the new guys to get up to speed. However, it speaks volumes as to the state of employee morale at CZ USA in KC under Colt’s “leadership.”
Not good.