Anyone buy a Remington R51 yesterday?

[1SOW]

The real frustration for "me",  is I still believe this is a good basic design that just needs grunt work to run smoothly. ---or not.

[bobanddog]

1SOW,

Sorry about your experience but the question is, are you going to do the 'grunt work' or send it back to Remington?
Fixing everything that's wrong with it yourself (or paying a smith to do it) seems to be what Remington/Freedom Arms/Cerberus/Whatever venture capitol group that owns them now is counting on you doing...  Or they'll take it back and try to fix it, a couple times if necessary, on a one-gun-at-a-time basis, rather than correcting the real issues with all the guns, the design, manufacturing process, or QC.  Either way, they made the initial sale and have your money; and are banking on you to quietly cost them as little of their profit as possible, and other buyers who can't tell a good gun from a bad one to pay their money and ignorantly live with the gun's problems. 

I've seen some real garbage come from Remington in recent years, from ammunition to top of the line rifles, and let's not even get into what they've done with Marlin since taking them over.  It's been years now that people have been complaining about these issues, and it's apparently not making a difference.  They sure hyped up the new R51, but if they can't even get it right for it's big debut, it appears they're still sticking to the same business plan; just sell it, and let the buyer beware.   

[1SOW]

I early-on contacted Remington warranty about the loose sight and other problems and was given a contact number.  They also said I would be contacted "soon".  It must not be "soon" yet.

The impression I get on the Remington web site,  is that the company has no spare or aftermarket parts available yet.  The site barely even references the R-51.  I was told by email no extra mags have been made yet.  The R51 isn't even listed in the handgun parts section.

 

[1SOW]

 
I just had to pass this on.
I emailed today giving my tickett number and requesting a response to include how Remington will handle the problems.  I just got another response with a new ticket number saying "(someone) will be in touch soon."

   

[bobanddog]

Here's hoping you get a satisfactory solution from them.

[cntrydawwwg]

It will be interesting to hear what they have to say.

[1SOW]

They emailed today and asked for all the ID info for the pistol and me,  and said they would send a mailing label.
I'm good with that.
P.S.  the pistol was already registered with Remington's warranty section with ALL and much more data than they asked for,  but that's simply an uncomfortable example of right hand vs left hand disorganization.   

[muggia59]

Hope they straighten it up for you. The good reviews were GOOD.

[1SOW]

Update:

I phoned Remington and talked to the service/repair representative.
He said he didn't know why there was no response,  took all the data down again,  is "sending" a mailing labelled box to INSERT PISTOL and MAIL.

I'm an optimist.  I'm an optimist.  I'm an optimist._{I'm an optimist.}

[Towns]

Hang in there 1SOW.

Good things come to those who wait.

Well usually......sometimes..........I hope.

[1SOW]

Thanks Towns,  I can use some "Positive Vibes" to win this battle.

[Towns]

Seriously 1SOW,

I'm looking forward to you getting the R51 in good working order. 

[Firemanjones]

1SOW, I hope your concerns and problems with the pistol get settled soon. I just wish the manufacturers would iron out the bugs before releasing them, like the NANO(very problematic). I'm still very hesitant about the NANO, sure Beretta fixes the problems but I have read more negatives than positives.

[1SOW]

Thanks guys.  I "WANT" this pistol to run.  I like it.    I'll update Remington's actions .
   

[cntrydawwwg]

Thanks for keeping us posted 1SOW. I hope they make everything right.