Does CZ USA even want your business?

[Laufer]

Twice I've called before (or earlier than) 3:45.
 I realize that there have been complaints, and being retired I spend Hours at night reading gun websites.

No answer, then the system switches back to the same recording. Am unable to process a new password.

And at the other CZ product business, "CZ Custom", no phone answer either (maybe Eastern Time..."issue").

Is there a **third business** selling authentic CZ springs which wants your business and is Easy to reach via telephone?

[boxer4u]

You could try Cajun Gun Works

[SI VIS PACEM PARRABELLUM]

I've never had an issue with CZ -USA or CZ Custom. I've ordered parts from both many times.I put less than ZERO stock internet opinions. I look up my parts on the site,order them and sit back and wait for them to show up.Never a problem.

[recoilguy]

me too

[Laufer]

Will try earlier in the day. There must be a staffing shortage after 1500L in both companies.

[jameslovesjammie]

I've never had an issue with CZ -USA or CZ Custom.  I look up my parts on the site,order them and sit back and wait for them to show up.Never a problem.

^^This^^

I've ordered alot of parts from CZ's webstore, CZCustom, and Cajun Gun Works' websites.  Nothing but good experiences.

[Tyerone]

Since this internet thingy came about, hardly anyone checks their TELEX anymore. 

Maybe there is a "contact us" form on their website or a "sales@....com" email address in lieu of voice mail?

[Stuart]

Apologies for difficulty reaching us by phone. We have 3 lines that ring in, with two us to answer. We also have a showroom for customers to visit. So with that and other responsibilities sometimes calls cannot be gotten to.
Email is the best way to reach me.

[M1A4ME]

I was going to say, mostly what I've used CZ USA for is ordering parts when CGW or CZ Custom were out of stock or to get parts those two outfits don't stock at all.

As for talking to CZ Custom, the only time I called I got some good advice on the Pre B slide release differences from the newer parts and it helped me get things figured out for my CZ75 Compact to CZ85 Compact/clone project.

Only time I needed CZ USA was when the front night sight on my Urban Gray P01 died.  I e-mailed one day, got a response the next day, shipped it off a couple days later.  Took Fedex (lost the slide in a Maryland depot/warehouse for three days) longer to get the slide to CZ USA than it took the to fix it and get it on it's way back to me.

[SI VIS PACEM PARRABELLUM]

Does any one remember the days before the internet? Back then most gun shops carried few if any parts other than grips and sights. If you were lucky there would be a gunsmith locally who MIGHT have what you wanted otherwise parts had to be ordered through the gun shop or you called the manufacturer for your parts and the wait was excruciatingly long. I ordered a wide target hammer and trigger for an S&W K frame back in the early 90's and waited nearly 4 weeks to get it.

[M1A4ME]

Funny you bring up the M29.  I bought a 4" blued one in 82 or 83.  The first weekend I had it a buddy and I burned through 650 rounds of reloads (mostly) and factory loads I had.  We quit when the little slotted nut that the rear sight elevation screw threads into stripped out.

On the way back to the apartment on Sunday I stopped by the big outdoor/hunting/fishing shop I'd bought it from and showed it to them.  They told me to take it to the back and give it to the guy at the counter and they'd have their gunsmith look at it the next day.  I told them I didn't need a gunsmith for that, just sell me the nut and I'd replace it.  The guy looked at me like I was stupid and said, "We can't stock parts for every gun we sell."  I told him that all the S&W adjustable rear sight revolvers probably used the same little nut and he turned around and walked off.  I never moved out of WV three years later without ever buying another gun, box of bullets or can of powder from them.

I got to work Monday afternoon and told the Chief about my brand new broken M29.  He said he bet he could find a nut for it.  He got on the phone and called Brownie's Gun Shop a few miles down the river.  He got off the phone, told the other guy to watch things for a bit and we jumped in his car and drove about 10 minutes down the road towards Charleston and pulled into a little town.  He drove up to a house, we got out, knocked on the door and a guy came to the door.  We followed him around the house to his garage/gun shop, I showed him the stripped out nut.  He grabbed a book, looked it up, went over to a wall of those little parts divider drawer organizers, pulled one open, pulled out a small bag and removed one S&W rear sight elevation nut and handed it to me.  It cost about $0.85.  I felt so bad for putting him to all that trouble (he was eating dinner with his family) I bought a set of "Mustang" finger groove grips for the M29.  I put them on and just couldn't use them (fingers on top of the humps instead of down in the grooves).  The M29 never stripped out a sight elevation nut again.

I'll bet Brownie is long gone these days.  Not many shops like his back then, let alone now.

[m1a_scoutguy]

Apologies for difficulty reaching us by phone. We have 3 lines that ring in, with two us to answer. We also have a showroom for customers to visit. So with that and other responsibilities sometimes calls cannot be gotten to.
Email is the best way to reach me.

I agree, I have called multiple times and no answer but when I email I get a response within the hour, most times sooner than that ! 

[Stuart]

Apologies for difficulty reaching us by phone. We have 3 lines that ring in, with two us to answer. We also have a showroom for customers to visit. So with that and other responsibilities sometimes calls cannot be gotten to.
Email is the best way to reach me.

I agree, I have called multiple times and no answer but when I email I get a response within the hour, most times sooner than that ! 

Right now its my reality. Wish I could get all the calls, but it can be overwhelming.
I appreciate people's patience.

[viking499]

Does any one remember the days before the internet? Back then most gun shops carried few if any parts other than grips and sights. If you were lucky there would be a gunsmith locally who MIGHT have what you wanted otherwise parts had to be ordered through the gun shop or you called the manufacturer for your parts and the wait was excruciatingly long. I ordered a wide target hammer and trigger for an S&W K frame back in the early 90's and waited nearly 4 weeks to get it.

Remember filling out an order form and mailing it to them with a check? 

Or, mailing in cereal UPCs and 5 months later a batman Frisbee or something would magically appear in the mailbox?

I remember MANY years ago filling out the BassPro form from the back of the catalog and either getting Mom to write a check or stopping by the bank and having a MO filled out with money from my yard mowing savings account and waiting 2 weeks plus for my pack of worms, lures sinkers and hooks to come in.  It was like Christmas anticipation in the warmer months.

[SI VIS PACEM PARRABELLUM]

Does any one remember the days before the internet? Back then most gun shops carried few if any parts other than grips and sights. If you were lucky there would be a gunsmith locally who MIGHT have what you wanted otherwise parts had to be ordered through the gun shop or you called the manufacturer for your parts and the wait was excruciatingly long. I ordered a wide target hammer and trigger for an S&W K frame back in the early 90's and waited nearly 4 weeks to get it.

Remember filling out an order form and mailing it to them with a check? 

Or, mailing in cereal UPCs and 5 months later a batman Frisbee or something would magically appear in the mailbox?

Yea I do and we are really showing our age here. Remember the littlr foam glider airplanes that came in Malto Meal Cereal?